the office was updated from 2007 to 2010 and ENDNOTE from X3 to X4. Unfortunately there is not ENDNOTE tab in the ribbon.
searched a lot and try different ways.
here is the way to fix it
1. update ENDNOTE. menu:help-->endnot update xxxxx
2. word option -->addins-->inactive addins-->highlight endnote-->click go-->check on
should work. if not try2. using adding...
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